1. Introduction
We (“we,” “our,” “the Company”) value your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how you can control your data when you create an account, place orders, and use our services.
2. Information We Collect
-
Account Information: Name, email address, phone number, shipping/billing address, and login credentials (passwords are stored securely).
-
Order & Payment Information: Order details, payment method (card/UPI/COD). Note: we do not store card details; payments are processed securely through third-party payment gateways.
-
Delivery Information: Shipping details, tracking ID, delivery confirmation.
-
Communication Preferences: Your choices for receiving promotional emails or notifications.
-
Website Usage Data: IP address, browser type, device information, and site analytics (via cookies).
3. How We Use Your Information
-
To process and deliver your orders.
-
To verify and process payments.
-
To provide customer support (returns, refunds, complaints).
-
To comply with legal/regulatory requirements.
-
To improve our website, products, and services.
-
For marketing (only if you have opted in — you may unsubscribe anytime).
4. Cookies & Tracking
We use cookies to improve website performance, track usage, and enhance user experience. You can disable cookies in your browser settings, but some features may not work properly.
5. Sharing of Data
-
Logistics & Delivery Partners: To deliver your orders.
-
Payment Gateways: To securely process payments.
-
Legal Authorities: If required by law or regulation.
We do not sell or rent your personal data to third parties.
6. Data Security
We implement strict technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
-
Access, update, or delete your account information.
-
Opt-out of promotional communications.
-
Request clarification on how your data is used.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 [[email protected]]
